An operating system for a clinic that became a network: five branches, specialists under one roof, a patient portal, and a reception desk that runs the waiting list, booking and payment from one screen.
This is the interface the patient sees. Under it sits their portal, then the daily operating system.
drabdelrhman.com
Three layers
A public site, a patient portal, and an operating system for admin, reception and doctors.
01
Public site
The story, the specialties, the branches and the science — the patient understands the path before they book.
02
Patient portal
File, appointments, wallet, sessions, plans, prescriptions, labs and online payment.
03
Operations
Admin, reception, doctors, per-branch services, QR offers, treasury and WhatsApp.
The operating system
The screens the clinic runs on every day.
Reception, the patient file, sessions and accounts — and each clinic is its own build, not one system with four skins.
Reception desk and waiting list
Today’s doctors by branch
Services and prices per clinic
Offers with a QR code
Multi-method treasury
WhatsApp for appointments and login
From the operating system
Reception desk
Today’s doctors, the waiting list, and the day’s state — no notebook.
From the patient portal
Patient portal
Booking, wallet, sessions, plan, prescription and labs from one account.
From the operating system
Operations overview
Patients, appointments and live branches on the admin screen.
Services per clinicPrice, duration and online booking are set per branch.
Doctor schedule and pricesExam, follow-up and online slots for each doctor.
Offers with QRAn offer gets a link and a code, and scan-to-book is tracked.
TreasuryCash, card, transfer and wallet in one summary.
Stills from the live system. We hid the name, the phone number and the amount only.
The challenge
Obesity, underweight and clinical nutrition are not the same path. As the practice grew, patients were lost between specialty and branch, and reception ran the queue by hand.
Without one system, each branch invented its own process, and follow-up broke between the visit, WhatsApp and payment.
The solution
We built a purpose-built operating system: a public site that explains specialties and branches, a patient portal for booking and follow-up, and an internal system for admin, reception and doctors.
Reception sees today’s doctors and the waiting list. Services are priced per clinic. Offers carry a QR. Accounts roll cash, cards, transfers and wallets into one drawer. WhatsApp confirms the appointment and sends portal credentials.
The result
The system is live across five branches, and the medical team is visible to the patient before they book. Reception has the whole day on one screen, and the patient returns to their portal after the visit instead of asking for the plan or the next slot.
A multi-specialist clinic OS
Dr. Abdelrahman Reda Clinics
The practice grew from one clinic into a team of specialists across branches. What they needed was not another website; it was a system that routes each case to the right doctor and lets reception, the portal and accounts run as one operation.
